Legal

Welcome to Enan Shop (“we,” “us,” “our”). These Terms of Use (“Terms”) govern your access to and use of our website, www.enanshop.co.ke
(“the Website”).
By using or accessing this Website, you agree to comply with these Terms. If you do not agree, please refrain from using our Website.

1. Acceptance of Terms

By accessing or using our Website, you confirm that you are at least 18 years old or have consent from a parent or legal guardian.
If you are accessing the Website on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

2. Changes to Terms

We may update these Terms occasionally to reflect changes in our operations, services, or legal requirements.
When updates are made, we’ll revise the “Last Updated” date above. Your continued use of our Website after any changes means you accept the updated Terms.

3. Use of the Website

a. Permitted Use

You agree to use this Website only for lawful purposes — such as browsing products, placing orders, or learning about our services.
You must not engage in any activity that could damage, disable, or interfere with the normal functioning of the Website.

b. Prohibited Conduct

You agree not to:

• Violate any applicable local or international laws or regulations.
• Infringe on the intellectual property rights of Enan Shop or third parties.
• Upload or transmit malicious code, viruses, or harmful content.
• Attempt unauthorized access to the Website’s systems or data.
• Post, share, or send any content that is unlawful, defamatory, obscene, or offensive.

c. Account Creation

Some sections of the Website may require an account. You are responsible for maintaining the confidentiality of your account details and all activity under your account.
If you notice unauthorized access or a security breach, please notify us immediately.

4. Intellectual Property

a. Ownership

All text, images, product photos, graphics, videos, and code on this Website are the property of Enan Shop or our content suppliers. They are protected by copyright and trademark laws.

b. License

We grant you a limited, non-exclusive, and revocable license to use the Website for personal and non-commercial purposes.
You may not reproduce, resell, or modify any part of the Website without our prior written permission.

c. Trademarks and Brand Disclaimer

All trademarks, brand names, product images, and logos displayed on this Website are the property of their respective owners.

Enan Shop is an independent reseller and is not affiliated, associated, authorized, endorsed by, or in any way officially connected with any of the brands or manufacturers whose products appear on this Website.

The use of brand names and images is solely for the purpose of identifying genuine products for sale and constitutes nominative fair use under applicable trademark laws.

5. User-Generated Content

If you submit reviews, comments, or any content to our Website (“User Content”):

You retain ownership of your content but grant Enan Shop a worldwide, royalty-free license to use, display, and distribute it.

You confirm that your content does not infringe on anyone’s rights or violate any law.

We reserve the right to review or remove any content that violates these Terms or our policies.

6. Third-Party Links

Our Website may contain links to third-party websites or services.
We do not control or endorse these external sites and are not responsible for their content, privacy policies, or practices. You access them at your own risk.

7. Product Information and Pricing

a. Accuracy of Information

We aim to ensure all product details, images, and prices on our Website are accurate and up to date.
However, minor variations or errors may occur. If a product you receive differs significantly from its description, you may return it in accordance with our Return & Exchange Policy.

b. Pricing and Availability

Prices are subject to change without notice. We may modify or discontinue products or services at any time.
In the event of pricing errors, we reserve the right to cancel or adjust orders.

8. Purchases and Payments

a. Payment Methods

We accept various payment methods listed at checkout, including M-Pesa, Airtel Money, and major debit/credit cards.
By completing a purchase, you confirm that you are authorized to use the payment method provided.

b. Order Acceptance

Orders are subject to acceptance and product availability. We may cancel or refuse an order if there is a pricing error, suspected fraud, or stock shortage.
If your order is canceled after payment, you will receive a full refund.

c. Taxes

All applicable taxes are included in your total at checkout, based on your delivery address.

9. Limitation of Liability

a. Disclaimer of Warranties

The Website and all its content are provided “as is” and “as available.”
We make no guarantees about the Website’s reliability, availability, or error-free performance.

b. Limitation of Damages

To the fullest extent allowed by law, Enan Shop will not be liable for any indirect, incidental, or consequential damages resulting from your use of the Website or our products.
Our maximum liability shall not exceed the total amount you paid for the product or service in question.

10. Indemnification

You agree to indemnify and hold harmless Enan Shop, its directors, employees, and affiliates from any claims, damages, or losses arising from your violation of these Terms or your misuse of our Website.

11. Termination

We may suspend or terminate your access to the Website without prior notice if we believe you have violated these Terms or acted unlawfully.
All provisions that should reasonably survive termination (e.g., intellectual property, limitation of liability) shall remain in effect.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and interpreted in accordance with the laws of Kenya.
Any disputes arising from your use of this Website shall be resolved through arbitration in Nairobi, Kenya, in accordance with Kenyan law.

13. Miscellaneous

Entire Agreement: These Terms constitute the full agreement between you and Enan Shop.

Severability: If any provision is found invalid, the rest remain fully enforceable.

Waiver: Failure to enforce any term shall not be deemed a waiver of that term.

Assignment: You may not transfer your rights under these Terms without our prior consent.

14. Contact Us

If you have questions or concerns about these Terms, please reach out:

Enan Shop
📧 Email: info@enanshop.co.ke
🌍 Website: www.enanshop.co.ke
📞 Phone: +254 723 451 401
📍 Location: Limuru Road, Nairobi – Kenya