Legal

At Enan Shop, we are committed to providing a secure and transparent shopping experience. These Payment & Billing Terms explain how we process payments, the methods we accept, and the security measures we use to protect your information when you shop on our Website.

1. Accepted Payment Methods

We offer multiple payment options to make checkout easy and convenient:

Mobile Money

• M-Pesa (via Paybill or Till Number)
• Airtel Money

Card Payments

• Visa (Credit and Debit Cards)
• Mastercard (Credit and Debit Cards)

All payment logos displayed on our Website reflect these options to ensure transparency.

2. Billing and Currency

Currency: All prices, charges, and transactions are processed in Kenyan Shillings (KES) only.

Timing of Charge: Your selected payment method will be charged immediately after your order is successfully placed and confirmed.

Price Discrepancies: While we strive for accurate pricing, if a product is mistakenly listed at an incorrect price due to a system or human error, we reserve the right to cancel the order. We will notify you immediately in such cases.

3. Payment Security and Encryption

We prioritize the safety of your personal and payment information:

• Secure Checkout (SSL): All sensitive data is transmitted over a secure, encrypted connection using SSL technology.
• Card Data: We do not store your credit or debit card details on our servers. All card transactions are securely handled by trusted third-party payment processors that comply with industry security standards.
• HTTPS Protocol: Our Website uses HTTPS to provide a secure browsing and payment environment.

4. Payment Failures

If your payment fails due to insufficient funds, an expired card, or errors from your payment provider, your order will not be processed.

We will notify you immediately of any payment failure, and you can either retry your payment or choose an alternative method to complete your purchase.

5. Contact Us

If you have any questions or concerns about our use of cookies, please contact us at:

Enan Shop
📧 Email: info@enanshop.co.ke
🌍 Website: www.enanshop.co.ke
📞 Phone: +254 723 451 401
📍 Location: Limuru Road, Nairobi – Kenya